NGK Spark Plugs

  • Job Locations US-WV-Sissonville
    Job Title
    WV - O365 and SharePoint Admin.
    Job ID
    Information Technology
    Information Technology
    Regular Full-Time
  • Overview

    JOB PURPOSE: The incumbent in this position will be responsible for Office 365 and SharePoint administration and governance. Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, Skype, OneNote ,Outlook etc.) and collaborating with the IT Manager and Wixom Supervisor  to ensure operational security, Maintenance and Governance of O365 and SharePoint environment.



    • Experience administering O365, Active Directory and SharePoint environment. 
    • Administer and support an enterprise-level Microsoft Exchange infrastructure
    • Help desk experience and ability to provide technical and end-user support
    • Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability.                            
    • General knowledge of networking – IP, DNS, SMTP
    • Administration, support and configuration of MS Office O365.
    • Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, Skype, OneNote, Outlook etc.)
    • Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items)
    • Maintenance, and sustainment of additional complementary functionality for customer sub sites, lists, libraries, and content
    • Troubleshoot Exchange related issues when they arise.
    • Troubleshoot various Office 365 issues including connectivity and mobility
    • Documenting user training
    • Remote Technical support for traveling sales, executive, and administrative users
    • Proactive approach to identifying/implementing operational enhancements;
    • Understand/comply with QMS policy/procedures;
    • Understand/comply with EMS policy/procedures;
    • Adhere to safety policy/procedures.



    • Special project coordination assigned by management;
    • Flexibility in schedule to provide backup coverage.
    • Cross train with and provide for other IT associates
    • Provide backup to other IT Operations Support Personnel
    • General housekeeping duties;
    • Overtime and/or travel as required – for remote office support and application or hardware upgrades.
    • Other duties as assigned.



    Degree:            High school diploma or GED required. Combination of post-secondary education and/or

    previous associated work experience commensurate to minimum 2 years required. Certification in SharePoint and O365 Administration and governance is a plus.


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