JOB PURPOSE: To support individual business units and users within the SAP Landscape.
Under general supervision, responsible for directly supporting various business units in their utilization of SAP module - PP/MM.
Operates as an internal consultant and thought leader with the business users. Works with business units to ensure project objectives are well defined, tracked and completed on schedule.
Takes a leading role in ensuring the smooth integration and rollout of systems by coordinating closely with the affected functional area.
Responsible for quickly resolving and documenting day to day issues as they arise.
Provide and transfer functional and process knowledge of the latest SAP releases and practices by keeping current on various published materials and training outlets.
Assist key business users in creating the functional requirements needed to altar SAP in line with changes in business practices.
Responsible for translating the user’s functional specifications into a technical specification on which the new SAP configuration will be based.
Provide ongoing training and knowledge transfer to users to enable them to become self-sufficient in the operation and training of the system.
Provide support to key users in the areas of localizing detailed designs, process documentation, data cleansing and migration, user acceptance training, end user training and “go-live” support.
Adhere to all company policies and procedures and, if applicable, all company policies relating to IATF16949 and ISO14001.
Understand/comply with QMS policy/procedures;
Understand/comply with EMS policy/procedures;
Adhere to safety policy/procedures.
Special project coordination assigned by management;
Assist Help Desk Technician as required;
Cross train with and provide for other IT associates;
General housekeeping duties;
Overtime and/or travel as required;
Other duties as assigned.
Degree: Bachelor’s degree preferred.
Experience: Three - five years of industry experience and/or SAP process knowledge required. Minimum of two years hands on experience as an SAP consultant or user with proven capabilities in systems analysis, application design and configuration.
Experience in unit testing, developing/testing application interfaces and integration testing
Experience in a multicultural environment preferred
Strong written and oral communication skills
Excellent organization, planning and administration.