NGK Spark Plugs

Essential Duties:

• Plan, organize and control various portions of product training programs and sales events on a local and regional level; traveling as needed
• Consistently seek out and implement new industry leading methods and channels for training development and growth
• Maximize NGK/NTK/WVE exposure via robust training efforts in key markets and industries
• Attend key events, tradeshows, and industry events to support the NGK/NTK/WVE product lines
• Produce and publish technical articles for all types of customers
• Maintain a library of technical articles for both NGK/NTK/WVE product portfolios
• Maintain detailed documentation of training class attendees
• Develop and maintain cost-efficient procedures consistent with company policies while arranging company sponsored training events in the field
• Attend team building events to increase product knowledge and create additional training material
• Support the technical services team while performing field activities as requested
• Support field sales representatives in product change-overs, product damage claims, and product support needs
• Assist the technical support call center as needed

Academic Skills/Knowledge/Experience:

• Associates Degree in Automotive Technology, Engineering, or similar field
• Minimum of 5 years’ experience in a repair facility performing the duties of a journeyman technician in the field of electrical and drivability diagnosis and repair
• Excellent presentation/training skills and interpersonal skills with at least 3 years of previous experience in the technical training field
• Master ASE Certification or ability to obtain within the first year of employment
• Strong understanding of the automotive aftermarket industry
• Written and verbal bilingual skills in Spanish preferred
• Experience answering technical calls and/or providing verbal technical assistance in an automotive related discussion
• Ability to create technical and sales related curriculum individually and within a team building environment
• Must possess proficient computer and Microsoft Office skills
• Proven ability to work with other business partners to accomplish shared company objectives
• Ability to travel up to 75%

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