NGK Spark Plugs

  • Job Locations US-MI-Wixom
    Job Title
    MI-Account Executive
    Job ID
    Regular Full-Time
  • Responsibilities

    • Maintain excellent customer relations and assist in resolving customer issues.
    • Coordinate NGK’s response to customer RFQs with quotations, create commercial models and set strategy to win new business.
    • Complete sales forecasts and planning materials as necessary.
    • Negotiate pricing, terms and conditions, lead times, and other commercial considerations on new or existing business.
    • Coordinate annual customer productivity requests.
    • Monitor PGM adjustments and initiate pricing changes in NGK’s system accordingly.
    • Use NGK software tools (SAP, BI) to check, repair, or report on NGK sales.
    • Be the key commercial point of contact for a specified customer (or set of customers).
    • Engage in meetings with Purchasing, Engineering, Program Management, and other customer functions at a working level.
    • Be the key advocate for assigned customers’ needs (and NGK USA’s position) in direct communications with NGK Japan, NGK Europe, and other global NGK facilities.
    • Utilize customer websites and other software tools to respond to customer requests.
    • Stay current on industry trends and take that into account when creating forecasts and planning materials.
    • Manage product changeover or part number changes in a manner that minimizes either dead stock or the use of premium freight.
    • Structure and negotiate commercial claims related to obsolete stock, premium freight, or other extraordinary costs with customers.
    • Review and coordinate approval of key documents (quotation letters, agreement to General Terms and Conditions, etc.) prior to distribution to customers.
    • Adhere to all company policies and procedures including TS16949 and J-Sox related policies as applicable.


    Academic Skills/Knowledge/Experience:

    • Bachelor’s degree in business or equivalent field
    • Minimum of 1 year related experience in automotive industry preferred
    • Strong negotiation and sales skills
    • Excellent interpersonal skills
    • Strong communication skills verbally and in writing
    • Excellent project management skills
    • Proficiency in MS Office, with strong skills in Excel
    • Possess a valid driver’s license and an acceptable driving record
    • Possess mental faculties consistent with performing at least the minimum essential functions of the job required


    Physical Requirements:

    • Ability to operate a keyboard
    • Ability to see and hear (correctable)
    • Ability to communicate verbally
    • Ability to drive a vehicle
    • Ability to travel


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